Legal

Privacy Policy

We respect your privacy. Here's everything you need to know about how we handle your data.

Last updated: January 1, 2026 · Delqari Games Cafe · 123 Ayala Avenue, Makati City, Philippines

1. Introduction

Delqari Games Cafe ("Delqari", "we", "our", or "us") operates the website delqari.com and the games cafe located at 123 Ayala Avenue, Makati City, Metro Manila, Philippines. This Privacy Policy explains how we collect, use, disclose, and protect personal information you provide when using our website or visiting our establishment.

By accessing our website or using our services, you consent to the collection and use of information described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Contact information: Name, email address, phone number, and other details you provide when filling out our contact form or registering for an event.
  • Usage data: Pages visited, time spent, browser type, device information, and IP address collected automatically when you browse delqari.com.
  • Membership data: If you sign up for a Delqari membership card, we store your name, contact details, and usage history for service improvement purposes.
  • Communications: Content of messages you send us via email, contact forms, or social media.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To manage event registrations, VIP bookings, and group reservations
  • To improve our website, services, and customer experience
  • To send relevant updates about promotions, events, or service changes (only if you opted in)
  • To comply with applicable laws and regulations of the Republic of the Philippines

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use:

  • Essential cookies: Required for the website to function properly
  • Analytical cookies: To understand how visitors interact with our pages
  • Preference cookies: To remember your settings and choices

You may disable cookies in your browser settings. For more details, see our Cookie Policy.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

  • Service providers who assist in operating our website (e.g., hosting, analytics) under strict confidentiality agreements
  • Law enforcement or regulatory authorities when required by Philippine law

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Contact form submissions are retained for a maximum of 12 months.

7. Your Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Lodge a complaint with the National Privacy Commission (NPC)

To exercise your rights, contact us at supp@delqari.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. Continued use of our website after changes constitutes acceptance.

11. Contact

For privacy-related questions or to exercise your rights, please reach out: